Eric and his team are phenominal!!! They will go out of the way to get it right. Much Appreciated in regards to your detailed attention to my vehicles issues.
My Tahoe had a few issues when I took it to 5 Star and I was very apprehensive taking it to a shop as I do most of my own repairs. I think the issue with the transmission challenged Eric, but he stuck with it and solved the transmission problem and other problems at a fair price. Both Kathy and Eric are excellent and I would recommend 5 Star to anyone. I have found the honest shop I have been looking for!!
Work is always performed well and in a timely manner. Some of the recommended repairs seem to be based off of scheduled maintenance and not inspection. I would suggest both.
Very pleased with the service. Our car overheated on a Sat when we arrived in Phoenix. We were to go home on Sunday, but obviously that wasn't going to happen. American 5 Star assisted in getting my vehicle towed to their location. They also pushed to get out car ready ASAP on Monday. They even had to order parts but got in done right before they closed up on Monday. We are so appreciative of their services and Kathy was more then helpful. She stayed in touch throughout the whole ordeal.
Service was GREAT!
Great service, it's very hard to find a good and honest mechanic that knows how to work on Mercedes Benz. Well I found them. They did a great job
Work done honestly. Nice waiting area. Honest suggestions and recommendation.
The best repair company I've used since moving here, Kathy and staff are all extremely nice and transparent with what's available and why. I didn't feel like I was being given the run-around or being talked down to, and just how personable everybody was made for a great experience. For as long as my family is in AZ we'll be going to American Five Star exclusively as long as the staff stays as professional and friendly as they have been.
Very quick work. Had everything explained to me completely and direct and straight forward. Happy with the care my care received.
Great fast service very knowledgeable techs