Tag Archives: Auto Repair Chandler

The CHECK ENGINE Light: How To Keep a Warning From Being a Panic

The CHECK ENGINE Light: How To Keep a Warning From Being a Panic

One of the scariest things we can face when dealing with a problem with our car is the ambiguity of a Check Engine light. It doesn’t announce the problem directly but warns us like a fiery omen that our automobile may be in jeopardy until we get it serviced. Most issues with a car aren’t as worrying. We know what to do when a tire blows, as scary as that can be. We know where to look when the car doesn’t start. But it’s hard to tell what to worry about (or how much you should be worried) when the Check Engine light is on. Driving with the light on can conjure imaginary demons or allow us to ignore real gremlins if we don’t take it seriously. Here are some things to bear in mind when you see the Check Engine light getting your attention: A blinking Check Engine light is a serious issue. According to Motorist.org, a blinking Check Engine light is usually an indication of something much more dangerous. It can indicate an accidental misfire where unburned g ... read more

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Auto Repair

Turning Fears Into Love: Customer Service that Redefines the Auto Repair

Turning Fears Into Love: Customer Service that Redefines the Auto Repair

We see it often when we give customers bad news about their car. Sometimes it starts with a flinch and then gradually becomes a look of disappointment on their faces. It’s a crushing moment to know you’re about to lose some money to the upkeep and repair of your car. No one relishes spending money meant to enrich your family’s life on car repairs. Even genuine love of your car still makes it difficult to surrender to the inevitable: you need help with your vehicle, and you’ll have to sacrifice some of the money you’ve saved and budgeted. We work very hard to put you at ease in our shop because we want you to know that we are your allies, and not predators waiting to collect on you. When we do inspections, we give you an idea of all the needs your car has and the timeline they are most likely to need service in to allow you to adjust your budget safely and spend as you can afford to manage. Advanced planning and working within your budget is the cornerstone ... read more

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Auto Repair

What ASE Certification means for YOU

What ASE Certification means for YOU

You’ve probably seen the signs up at American Five Star Auto Repair & Transmission for ASE-certified technicians. Have you ever wondered what exactly that means, and why it’s important to you, as a car owner? ASE stands for Automotive Excellence. It’s a professional certification board that serves as the U.S. standard for competence in auto repair. The certification creates a standard by which technicians can be measured and independently approved. The board uses 50 separate tests to evaluate the skill and knowledge of an applicant for different types of vehicles. When you bring your car to a shop for repairs, a mechanic doesn’t need to be ASE-certified to work on your car. All a mechanic needs is your approval to begin. While this paves a way for teenagers into an automotive career as a mechanic,  more often than not, it means that someone without ASE certification has been put in charge of the work on your vehicle. They’ve not passed their cer ... read more

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Auto Repair

Planning for 2021

At last, we’ve come to the end of 2020. It’s been a very… interesting year. There’s a Chinese curse that goes, “May you live in interesting times.” and boy oh boy, has 2020 been an interesting year. We’ve faced a pandemic, a bitterly-fought election, and are staring down the barrel of a recession that’s going to hit many of us hard. As of writing this, we’re still in the election process, unsure what may come next. With such an uncertain year ahead of us now, planning for 2021 is difficult. Although we can make our plans easily enough and look forward to seeing them come to pass, we’re making plans without knowing for certain what’s coming in the months ahead. Job security is not high. We don’t know for certain when or if COVID19 will be behind us.  Perhaps the key to mastering planning in 2021 is to know how to go with the uncertainty. Perhaps it’s learning to scale back your plans and to leave room ... read more

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Auto Repair

Giving Gratitude For Our Cars

Giving Gratitude For Our Cars

Photo by Element5 Digital on Unsplash As we gather together for Thanksgiving and say our graces and show gratitude to the people who make our life better, maybe it’s also a good time to give praise to that family member that we rely on too readily and credit too little: yes, I’m speaking of your BMW. Think about how much harder your year would have been without your car behaving reliably and being there for you when you needed it. While you can’t give your vehicle a seat at the table this year (not even the kids table), you can do a number of things to reflect the love your car is giving you, from the small to the grand:   Clean your car. A dirty car is unhealthy, both inside and outside. Grit and dust and pollen on your car can clog your car’s systems, choking them. A dirty interior can lead to mold and other problems. And you will do more to protect a car you think of as clean and attractive. Happy car = happy driver. Keep a clear view of the road. Y ... read more

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Auto Repair

Preparing Your Vehicle for Fall and Winter

Preparing Your Vehicle for Fall and Winter

Photo by Åaker on Unsplash No matter what time of year it is or where you live, as the seasons change, so do road conditions. Even those who live in temperate or warmer climates need to take into account the changing elements, as well as the effect those elements have on their vehicles. Regular and routine maintenance will not only help to improve your gas mileage and reduce your vehicle’s emissions, but it can help you catch minor problems before they become large and costly repairs down the line. So, keep reading to learn how to prepare your vehicle for fall and winter from the pros at American Five Star Auto Repair & Transmission!  First and foremost, take a look at your owner’s manual and get familiar with your car manufacturer&r ... read more

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Auto Repair

Rest In Peace, Duane Disbro

Rest In Peace, Duane Disbro

  The American Five Star family is sad to announce that one of our technicians, Duane Disbro, passed away on Monday, September 21, 2020. Duane worked for us for 3 years, and he was a beloved member of our American Five Star Auto Repair & Transmissions team. He was at his home when he died of a heart attack.  Duane Disbro went to Coronado High School in Scottsdale, Arizona, and lived in Mesa, Arizona for many years. He started working with us August 1, 2017, and became a dear friend to us all. Duane leaves behind his wife, Barb, and his two children, and two grandchildren. Our hearts break for his family and all of those that grew to love Duane. He will be dearly missed, but we will never forget his amazing talent in fixing cars, his smile, and how much he cared about those he loved. Due to the COVID-19 epidemic, the family will announce at a later point when we can come together and celebrate his life.  

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Auto Repair

Watching Out for Our Children Going Back to School

Watching Out for Our Children Going Back to School

COVID-19 has changed the way the world works, but life must go on! Parents these days are figuring it out, and might have already had a taste of new online learning formats. Each individual schooling situation is unique, and parents will have their own views about shelter-in-place schooling. Regardless of what your local school plans on doing, keep reading for some useful tips to watch out for our kids going back-to-school! You’ve probably been contacted by your child’s school district by now to learn about their education plan for the upcoming school plan. Going back to school may not work for everyone, depending on the health status of everyone in the home. Distance learning had become the standby for most educational institutions, so see what options are open to you and your child. If your child’s school district has plans to phase back into in-person learning, then the choice will be up to you and whatever risks you’re willing to live with should they open ... read more

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Auto Repair

What Are Your Car’s Main Fluids?

What Are Your Car’s Main Fluids?

Ensuring that your car’s fluids are in check is one of the most vital parts of taking care of your vehicle. With continued innovation in the automotive industry, fluid care has become even more essential than ever before. To learn more about the most critical fluids within your car, keep reading! Motor Oil: Motor oil is one of the most common fluids associated with car maintenance. The oil in your car ensures that your engine is lubricated throughout and runs smoothly. It is also essential to avoid overheating your engine. To check this, make sure your engine is cold before you attempt.  Radiator Fluid: Your radiator fluid also allows your engine to run without overheating while driving. However, caution should be used when checking it. You should always check it after you’ve driven your car around, but while it is neither hot nor cold.  Transmission Fluid: Transmission fluid, similar to motor oil, helps to lubric ... read more

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Auto Repair

What Goes Into an Emergency-Preparedness Kit for Your Car

What Goes Into an Emergency-Preparedness Kit for Your Car

While you may be stuck inside the house right around now, it’s the perfect time to get your car ready for those summertime adventures on the horizon! Summertime fun all starts with being prepared, which is why you should always have an emergency-preparedness kit in your car. Read on for some essentials your kit should always include. Your vehicle should always include an emergency-preparedness kit, kept in the trunk. Make sure to check this every six months, and replace any expired items. While there are several types of items you may want, there are a few universal items you should always include. First, you’ll want to keep some routine car essentials. That includes an inflated spare tire, wheel wrench, and tripod jack for any flats that you might encounter down the road. Jumper cables and a tool kit will also come in handy, should your battery die or some other smaller issue result. A flashlight and extra batteries are always a good idea, especially if you get stranded ou ... read more

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Auto Repair
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