Tempe Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM | Sat: 8:00 AM - 1:00 PM
Badge
5

Eric and Kathy were the two people I dealt with at Five Star. They are very professional, very understanding, and best of all they are very honest with what needed to be done and how to go about getting it done. I needed a complete transmission rebuild and they called me every step of the way with what needs to be done, what's already been done ,and whats going to happen next . I appreciate that kind of customer service they treat you as if you were a friend or someone they already knew. So if you need good honest work done right the first time I would highly recommend them .

Thank you for the great review, Meldela. We pride ourselves in providing unbeatable customer service and look forward to seeing you in the future for all your automotive needs!

- American Five Star Auto Repair & Transmissions
5

I Have Been Taking my truck To American 5 Star for 15 + - Years ever sence A friend Told Me about Them, & ever Sence I started Driving I have had Bad Mechanics And I have Had some good ones , But On my first visit I watched Eric ( the owner ) as he was working on a Transmission and noticed he was some one Who cares & That is Why I have Kept going Back Time & time again My Truck is mostly original And Eric Has always Helped me Out When There are any Problems !!!!…..

We love your loyalty, Don! Thanks for the great review!

- American Five Star Auto Repair & Transmissions
5

I have been using Eric for many years for repairs on my fleet of equipment. Not only does he give me a competitive price he gets my equipment in and out as fast as possible. The office manager Kathy always greets me with a smile and is always there to answer any of my questions. American Five is a top notch shop and you will be nothing less than pleased if you go there!

Thank you Branden, we certainly appreciate you as our loyal customer see you again soon.

- American Five Star Auto Repair & Transmissions
1

Actually this place doesn't even deserve 1 🌟... This is my story. I went there a couple weeks ago, need assistance in my electrical "Provisional Patent" project. I talked to the lady at the desk Kathy she introduced me to the owner his name is Eric Ali. I told him what I needed he told me to download the documents and also the video to his email. I called there they say he DIDN'T have a chance to look at the videos or the electrical components. I went up there talked to her she said he still haven't had a chance to look at it but "he would get back to you". I call there two days later, the same runaround.... I assure you Eric Ali!!! If you try to if any way you or your staff if you use this project on any vehicles I will sue you!!! Under the United States Patent protection laws.👍🏿💪🏿👋🏿

Thank you for your inquiry, but our focus is to provide an exceptional customer service experience to our family of auto repair customers. We have no intention of pursuing your experimental project and we wish you the best in your endeavors.

- American Five Star Auto Repair & Transmissions
5

My son gets his Honda Accord repaired here all the time. As a parent of a college kid who lives 3,000 miles away I feel they are honest and trustworthy. Thank you for helping us out!

We are happy to help out, Lorelei! Thank you for choosing us!

- American Five Star Auto Repair & Transmissions
1

1) I brought my car in because I was having trouble in first and second gear. They quoted me almost $3000 for a clutch with a two year warranty. I have them fix the car, then immediately had to bring it back in because it was having the same issues. The next morning they called me and said they can’t find out what’s wrong so I picked up the car and have the same issue happen again! For the third time I had them look over the car again and they said it’s probably just the fuel filter clogged, as well as there is no battery!?!? How come when I dropped off the car there was a battery and now there’s no battery!?! Looks like they STOLE my battery and now charging me for it Plus charged me $3000 for something that actually cost $135. I took my car and brought it to three different mechanics and they all said the actual problem is the fuel filter is clogged, not the clutch! I will be bringing them to court... DONT GO HERE!! 2) every single time I brought in my car I told them that the outer door handles do not work so they need to leave the windows rolled down so I can access the car using the door knobs on the interior. Every time they forget so I have to crawl through the back to access my car while I’m pregnant which is not fun!!! 3) every time I have picked up my car after hours, they always park it on the west side of the building where all the cameras are. After complaining and saying I’m going to go to a different mechanic, they decided this one and only time to park it on the east side where there are no cameras and guess what happened when I showed up!?!? My car was being broken into (stolen)!! Had to call the police and will NEVER do business with these scammers again!

Well first let me start by thanking you for the review. Second the facts are we installed a clutch on 12/10/18 for Tom at the price of $1194.43. on 3/7/19 we were told that vehicle had no 1st and 2nd gear drove vehicle clutch was out of adjustment because someone installed master cylinder for clutch and did not adjust, so we adjusted clutch and called it good. Then on 3/11/19 we towed in again, same complaint no 1st and second gear. No battery, was missing, and tow truck drive will confirm this. Install new battery and hold down, drove 5 miles no issue. On 3/15/19 we had you come in and drive with Duane, and it is clear you do not know how to drive a manual transmission. And after four miles of driving engine stalled and would not start. Tow back to shop and diagnosed a ecm problem. Communicated problem with you and work was declined.

- American Five Star Auto Repair & Transmissions
5

Great service and very friendly

Thank you so much, Casey! :-)

- American Five Star Auto Repair & Transmissions
5

Great customer service.!! Quality work for a fair price.I would recommend Five Star to everyone! George

Thank you so much, George! We appreciate you and look forward to seeing you next time. :-)

- American Five Star Auto Repair & Transmissions
5

These guys were super friendly, professional and willing to work with my needs. Definitely recommend them!

Thank you for the heartfelt review, Aaron! See you next time. 😄👍🏻🚘

- American Five Star Auto Repair & Transmissions
5

Awesome people, trusted business, knowledgeable professionals, and great service all around! Strongly recommended 5 Stars

Thank you so much for the high praise and strong recommendation. We appreciate you. :-)

- American Five Star Auto Repair & Transmissions
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