Tempe Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM | Sat: 8:00 AM - 1:00 PM
Badge
5

I've known Eric and American Five Star Auto Repair for 30 years. Eric has always been fair and honest. He is one of the best mechanics I have ever known and a really good friend. I give him 5 out of 5.

Thank you, Gary. You are a wonderful friend and we truly appreciate your ongoing support. 😄👍🏻🚘

- American Five Star Auto Repair & Transmissions
5

Friendly staff and ownership. Great waiting area, very roomy. Many bays to work on cars.

5

Kathy at the front desk was very nice and professional.

Thank you so much, Mike! We appreciate your kind words and wish you a wonderful week. :-)

- American Five Star Auto Repair & Transmissions
1

Poor customer service. Tried making an appointment and the lady was rude to me. I asked for her name and she hung up on me.

We are so sorry you feel this way, Berta. This is not the service we expect for our customers and we know we can do better. The problem is that we do not have you anywhere in our records. Please, call our shop at (480) 966-8181 and ask for Eric so we can address your concerns. Thank you for your business and allowing us the opportunity to serve.

- American Five Star Auto Repair & Transmissions
5

Good and honest people!

Dejan thank you very kindly for the 5stars and compliment. We appreciate that very much. Have a great day! Kathy

- American Five Star Auto Repair & Transmissions
5

Thought I need a new sensor so asked them to check the codes, turned out just a loose ground wires. They got my truck back to me very quick and always kept me informed. PS The front desk women is amazing! I felt so comfortable with her and felt I left my truck in good hands!

Nicole, thank you so very much for the great review. We truly appreciate you as our customer. We're always here to help you out. I'm so glad that you felt comfortable with me (kathy) I will never steer you wrong. Have a great day. Kathy

- American Five Star Auto Repair & Transmissions
5

They really know their stuff! But they don't talk over your head. They take the time to explain it so you completely understand what's going on. And most importantly, you can tell that they are honest and trustworthy!

Randy, thank you very much for the 5 star review it is very much appreciated. We truly value you as our customer and are here to be of assistance when you need us. Have a great day. Kathy

- American Five Star Auto Repair & Transmissions
5

They know their stuff, and they took the time to explain it to me in layman's terms. Most importantly, after only one visit I'm confident that I can trust them.

Thank you, Randy, for placing your trust in our auto repair team. We appreciate you and look forward to seeing you at the next service visit. :-)

- American Five Star Auto Repair & Transmissions
4.5

I have going to American 5 Star for maintenance and repairs on my 2000 Dodge Durango and have always received great service, but today tops it all. I've been having trouble with burned out fuses on the blower for my air conditioner and have put off getting anything done until yesterday. I dropped it off in the morning and Eric took me to work. They called that afternoon Kathy called to say that it was ready and someone was coming to pick me up. Great! I left the shop headed for home but less than 6 blocks away the blower quit again, so back to 5 Star just as they were closing, Eric and Dwayne worked until 6:30 on it and got it working again but suggested I bring it back this morning so they could do a more thorough check on the cause. They worked on it all day and finally found the culprit by putting and 30amp fuse where the 15 amp fuse was. I had paid for the work the day before and was expecting another bill today but was told there was no charge for the additional work. Can you say "customer for life"? Thanks Eric and crew.

thank you for the kind words. you are appreciated as our customer. have a good day

- American Five Star Auto Repair & Transmissions
5

Active duty military stationed across the country, but my family in Mesa is using one of my vehicles and keeping up on the maintenance of it for me. AC went out on it, and 5 Star was very accommodating and quick in getting it fixed. This is only shop in the area I trust to perform maintenance/repairs on my vehicles as I’m not in Arizona at the moment to do it myself. Great shop, honest work, fast turnaround time. Don’t hesitate to bring your vehicle to them.

Thank you so much for your kind words about our auto repair and your high recommendation. We deeply appreciate the opportunity to serve your family and your vehicle while you are serving our country. Be well, stay healthy, and enjoy your Summer. :-)

- American Five Star Auto Repair & Transmissions
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