5

The new front desk manager Kat is outstanding! She is polite friendly and very helpful.

5

I came in with a transmission issue. They were friendly and knowledgeable. Every time they came to tell me what was wrong and what they're suggestion was they brought the parts to the lobby to show me the broken part/issue which bolstered my trust in them. One of the guys even walked me back to look at the vehicle to show me exactly what was wrong and explain what needed to be fixed and why. It's hard sometimes to find a trustworthy mechanic and one that goes to the effort to explain and not talk down to you (especially as a woman), but I definitely felt they were trustworthy and respectful. I will absolutely be coming back with car issues and for regular service. I was very pleased and impressed with their service today.

We are so happy we could help you out, Marlisa, with your transmission issue. Thanks for letting us know we did a great job. Have a fantastic holiday weekend! :-)

- American Five Star Auto Repair & Transmissions
1

I was charged almost $200 for the ac door actuator that I found online for $25. I could not find one for over $40. I was told that my engine air filter was dirty and needed a new one which I had just changed 2 days prior and when I checked it at home it was bright white perfectly clean. Edit in response: So it doesn't come with the warranty, I pay for the warranty. You should not put the price of the warranty included as the price of the part. That's lying, so that's why I was thrown off apparently. There is value in diagnosing correctly, that's why I paid $117 for the diagnostic.

Thank you for your review. Everything is about value and communication. Here at American Five Star we only use quality parts in your case O.E.M. Because we warranty our service for 2-year/24,000-miles. Quick turn around there is value there and diagnosing with accuracy there is value there. I do not see the value in ordering the cheapest part online, hoping it's right, hoping you receive it in a time. And hoping it works. As for the air filter thank you for the input I will address with staff. Thank you again for taking the time to write the review.

- American Five Star Auto Repair & Transmissions
4

5

If you are in Tempe,Az vicinity and need fair, transparent auto care, I highly suggest American 5 Star! They are friendly, affordable and experts in the care of your 🚘 😀! Literally they have always steered me in the right direction to get the job done and in a timely manner. Thanks folks!- Divina Flamingarrow.

You're welcome, Divina, and thanks for this great review!

- American Five Star Auto Repair & Transmissions
5

The best mechanic shop I’ve been to. This place will not BS you and try to upswell you on services you don’t need. Super friendly and knowledgeable.

Thanks Adam! Glad you had a great experience with us and we hope to see you again.

- American Five Star Auto Repair & Transmissions
5

Thank you, Donna!

- American Five Star Auto Repair & Transmissions
5

Best in the west thanks you eric

Thank you, Rusty! Please come back anytime!

- American Five Star Auto Repair & Transmissions
5

5

Friendly, communicative, and timely.

American Five Star Auto Repair & Transmission is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call American Five Star Auto Repair & Transmissions (480) 966-8181 if you have any issues in accessing any area of our website.